frequently asked questions

How much do you charge?

As artists, we get that money doesn’t grow on trees and we make every effort to keep costs as affordable as possible. Based on the total amount of footage you bring us, we will quote you a flat-rate price for your reel. On average, reels tend to cost in the range of $300 – $500. There are no “extra or hidden fees” — what we quote you is what it will cost. The only way the price will rise is if we add more footage to the project. Otherwise, your flat-rate is what you will pay.

Do I have to pay the full amount upfront?

Certainly not. You’re more than welcome to do so (and we will cut you an extra discount if you do), but you’re also welcome to pay half the total upfront and reserve the balance until we are near completion.

What do I get for what I pay?

Your flat-rate fee includes every part of the process from start to finish: our initial meeting and review of your footage, the assembly of your rough cut, review of your rough cut to determine changes to be made and production of your hi-resolution final cut.

What payment methods do you accept?

We prefer to use Paypal or Venmo, but we also accept checks and cash.

I’m still new to all of this. How do I know if I even have enough footage to use to make a reel?

We get this question quite a lot and many people who ask this question actually have plenty of very usable footage for their reel. The feeling of not having “enough” can be paralyzing – it’s important to push through and schedule a session. More often than not, we’re able to move forward and create your reel.

What do I do with my reel once it’s finished?

The hi-resolution digital copy of your reel can be uploaded anywhere: your website, YouTube, Vimeo, casting sites, etc. It’s yours to do with as you like.

What happens if I need to make changes to my reel after we’re finished?

We love this question and we hope you do! Hopefully, that means you’re booking more stuff and we’re all doing something right! We keep all your footage. So, it’s super easy for us to open up the archive and jump right back in. This part is easy and typically costs less than the original reel did.

How long will the whole process take?

While each project differs, on average we are able to produce reels within a 2-3 week timeframe (assuming no major interruptions along the way).

I see you’re based in New York — I’m not. How will we meet?

No problem! We have customers in major cities across the country. Skype and DropBox work great and help to keep the process moving smoothly.

Okay, I want to get started. How do we get this going?

Great. Just click the “Get Started” link at the top of the page and we’ll get your session on the schedule! We look forward to meeting you.

I really want to talk with someone on the phone. Is that possible?

Absolutely — just click the “Contact” link at the top of the page to see all of our contact info. We look forward to speaking with you soon!

Is there a place where I can read what some of your other customers say about the process?

Certainly. Check out our latest customer testimonials by clicking on the “Hear From Clients” link at the top of this page!  

How about auditions? Any recommendations for where I should go to put myself on tape?

Certainly. We love the folks over at the Tape Room and highly recommend their services. You can find them at http://www.thetape-room.com.

How long should my reel be?

While there is no magic number, we like to aim for our reels to be 60 – 75 seconds long. This may seem too short, but this is the industry standard length for a reel to be submitted for casting purposes.

Will you be honest with me if I don’t have enough good footage to use?

Absolutely. If your reel doesn’t look good, then we don’t look good. We want this to be a win-win situation. We will definitely tell you if we don’t think you’ve got enough usable footage to create your reel.

Are there cases where the reels run longer than 75 seconds?

Definitely. Sometimes the reels run closer to two minutes. There are also other circumstances where a performer specifically requests a longer reel as they search for representation. In these cases, we have created two versions of the reel: a regular version and an extended one. We will discuss this during our initial session.

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